Their biggest issue is they are caregivers to the husband's elderly, bedridden parents. They called for help to evacuate them, but the fire department said it will be hours, maybe even days to get to them. Ironically, they never received evacuation orders.
I know I have 200 of my red cross friends who are stuck in Orlando, too close to really help anyone, but I'm sure they will bring in helicopters to set up shelters. They begged me to go there as manager, but I declined and maybe will go out there in a few weeks.